Terms & Conditions
As of May 2026 — NSJ-Cars Taxi und Mietwagenbetriebs OG (LAUROLA Brand Studio), Richard-Strauß-Straße 18, 1230 Vienna, Austria
§ 1 Scope
These General Terms and Conditions (GTC) apply to all contracts between NSJ-Cars Taxi und Mietwagenbetriebs OG, trading as LAUROLA Brand Studio (hereinafter “LAUROLA”) and its clients (hereinafter “Client”) regarding design, web development, marketing services and other brand consulting services. Deviating or supplementary conditions of the Client shall only be effective if LAUROLA has expressly agreed to them in writing.
§ 2 Contract Formation
Offers by LAUROLA are non-binding and remain valid for 30 days from the date of issue, unless another period is expressly stated. A contract is only concluded upon written order confirmation by LAUROLA or upon commencement of service delivery. Verbal side agreements require written confirmation to be legally effective.
§ 3 Scope of Services
The scope of services is defined by the respective offer and the agreed briefing. Changes to the scope of services require a written agreement. The scope of services includes a maximum of two (2) revision rounds per project phase, unless expressly agreed otherwise in the offer. Additional revisions beyond this will be billed on a time-and-materials basis at the agreed hourly rate. LAUROLA is entitled to sub-contract partial services to qualified third parties, provided the Client is informed.
§ 4 Client Cooperation Obligations
The Client is obligated to provide all information, content, materials and approvals required for the execution of the project in a timely and complete manner. Delays attributable to insufficient Client cooperation shall extend agreed delivery dates accordingly without LAUROLA being considered in default. Additional costs arising from incomplete or incorrect information shall be borne by the Client.
§ 5 Remuneration and Payment Terms
Remuneration is governed by the respective offer. Unless otherwise agreed, an advance payment of 50% of the order value is due upon placing the order. The remaining balance is due upon acceptance of the completed project. Invoices are payable within 14 days net without deduction. In the event of late payment, default interest of 9.2 percentage points above the base interest rate pursuant to § 456 UGB will be charged. All prices are stated exclusive of applicable statutory VAT.
§ 6 Copyright and Rights of Use
All works created in the course of the engagement — including graphics, designs, texts, concepts and code — are protected by copyright and remain the property of LAUROLA until full payment has been received. Upon full payment of the agreed fee, LAUROLA grants the Client a non-exclusive, temporally and geographically unrestricted right of use for the contractually agreed purposes. The transfer of usage rights to third parties and any sub-licensing requires the express written consent of LAUROLA. Drafts and interim results that do not form part of the final deliverable remain with LAUROLA.
§ 7 Acceptance
Acceptance of the completed service shall be made in writing. Material defects that prevent acceptance must be named by the Client in a specific and comprehensible manner. If the Client does not declare acceptance in writing or specify concrete defects within 14 days of submission of the ready-for-acceptance deliverable, the service shall be deemed accepted. Minor defects do not entitle the Client to refuse acceptance but must be remedied by LAUROLA.
§ 8 Liability
The liability of LAUROLA is limited to intent and gross negligence. Liability for slight negligence, indirect damages, loss of profit, data loss and third-party damages is excluded to the extent permitted by law. LAUROLA's total liability is capped at the net value of the respective order. The Client is obligated to ensure that all submitted content is free of third-party rights; the Client shall be solely liable for any resulting infringements.
§ 9 Confidentiality
Both parties undertake to treat all non-public information of the other party that comes to their knowledge in the course of the collaboration as confidential and not to disclose it to third parties. This obligation also applies after termination of the contractual relationship. Excluded is information that was already known to the recipient before the contract was concluded, is generally accessible, or was communicated by a third party without breach of a confidentiality obligation.
§ 10 Right of Reference
LAUROLA is entitled to name the completed project as a reference and to use results in its portfolio, on its website and in marketing materials. This right does not apply if the Client expressly objects in writing before conclusion of the contract or during the course of the project.
§ 11 Termination
Either party may terminate the contract for good cause with immediate effect. Good cause exists in particular if a party materially breaches contractual obligations despite a written warning, or if insolvency proceedings are opened against a party's assets. In the event of ordinary or extraordinary termination by the Client, LAUROLA retains the right to remuneration for all services rendered up to the date of termination as well as reimbursement of demonstrable expenses.
§ 12 Governing Law and Jurisdiction
Austrian law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction for all disputes arising from this contractual relationship shall be Vienna, Austria. For consumers within the meaning of the Austrian Consumer Protection Act (KSchG), the mandatory provisions regarding the consumer's general place of jurisdiction and the application of Austrian law shall apply.